Our overall commitment to quality

QOH is committed to providing the highest standard of medical and allied health services. We shall work to continuously improve all aspects of our services.

We work in partnership with all levels of customers and seek feedback from them to help us to identify areas we can improve.

We shall implement and refine the ISO 9000 standards as the basis for our quality system.

Quality Occupational Health Quality Policy for Drug and Alcohol Screening Services

We shall always maintain the highest ethical standards in our work. Our drug & alcohol screening service operates as an independently quality assured program within the broader activities of Quality Occupational Health.

Our aim is to provide on-site and in-house drug and alcohol screening services of the highest standards to a range of industries within NSW and across Australia.

Our goals are:
To meet and where ever possible to exceed our customers expectations
Continual Improvement of operations and services
Compliance to all applicable legislative and regulatory requirements

Our commitment to quality is driven by senior management and extends to all levels and functions of our organisation and quality assurance program. All personnel engaged in the drug & alcohol screening services shall actively support the implementation of this quality policy and associated practices and procedures.

Quality Occupational Health shall implement and maintain a quality management system for these drug & alcohol screening services according to the AS /NZS ISO 9001; 2000 standard. Through staff training, customer focus and continually reviewing key management activities we shall ensure delivery of the highest quality services in drug and alcohol screening.

Through this process we shall create a skilled and dedicated team providing professional and ethical services. We aim to lead the industry in service delivery of drug and alcohol screening services.

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Dr David Allen
Managing Director
30th January 2008