Quality Occupational Health is bound by the National Privacy Principles. These principles apply to health providers in the private sector. They set the standards by which we handle personal information collected from our patients and clients.

Quality Occupational Health has documented procedures relating to privacy, confidentiality and control of patient and client records. Our staff are bound by strict confidentiality requirements as a condition of employment.

As part of our commitment to provide quality health care, we need to maintain files pertaining to your health, treatment and the services that we provide. Your file is handled with the utmost respect for your privacy.

Ordinarily, we will not release the contents of your file without your consent. However, we advise that there may be occasions where we need to release the details of your file irrespective of whether your consent to disclosure of the information is given. This will occur where the law requires disclosure, such as pursuance to a subpoena.

We advise that as a patient or client of Quality Occupational Health you have rights of access to information we hold concerning you. In some cases, prior approval of your workers compensation or CTP insurer and/or employer may be required before we allow you to access this information. Requests for access to medical or rehabilitation files shall be made in writing.

We are happy to give you further information about the way we manage the personal information we collect. Should you have a query or complaint about our privacy policies or procedures please contact David Allen (Managing Director).

Dr David Allen
Managing Director
31/01/2008